Terms and conditions

Welcome to Vralex Services. By accessing and using our online store, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.

Use of the site and account registration: By browsing or purchasing on our store, you confirm that you are of legal age and have the legal capacity to enter into binding contracts. Certain features of the site may require the creation of an account; you are responsible for maintaining the confidentiality of your credentials and for all activities conducted under your account.

Products and availability: All products listed on the site include accurate descriptions and features provided by our suppliers. We strive to maintain inventory availability, but orders are subject to confirmation and may be limited by stock or supplier availability.

Pricing and payments: Prices shown include applicable taxes unless otherwise stated. We reserve the right to modify prices, promotions, and shipping fees at any time, without affecting confirmed orders. Payments are processed through secure platforms, and we do not store full credit card details.

Shipping and delivery: Orders are processed within the indicated timeframes using reliable logistics providers. Delivery times are estimated and may vary depending on the customer’s location, external conditions, or product availability.

Returns and refunds: Our return policy applies, as detailed in the corresponding section. Returns are accepted only when the product arrives damaged, in poor condition, or does not match the description provided.

Intellectual property: All content on the site, including text, images, logos, and designs, is the property of Vralex Services or its suppliers and is protected by intellectual property laws. Reproduction or use without authorization is strictly prohibited.

Limitation of liability: Vralex Services shall not be liable for indirect, incidental, or consequential damages arising from the use of the site or purchased products, to the extent permitted by applicable law.

Modifications: We reserve the right to update these Terms and Conditions at any time. Changes will take effect upon publication on the site, so we recommend reviewing them periodically.

Contact: For inquiries regarding these Terms and Conditions, orders, warranties, or any other matter, please contact our Customer Support team through the official Vralex Services channels.