Privacy Policy​

We collect personal information such as your name, email address, shipping address, billing details, and payment information only when necessary to process your orders, manage warranties or returns, or communicate with our customer support team.

Your data is used to fulfill our commercial obligations, deliver purchased products, maintain communication about your order, and send you updates or offers only if you have given your explicit consent. We do not sell your data to third parties for marketing purposes without authorization. We share information with external providers (such as shipping companies, payment processors, or technical support services) strictly under confidentiality and security agreements, and only when necessary to fulfill the services provided.

We use cookies and similar technologies to ensure the proper functioning of the site, for internal usage analysis, and to personalize your experience. You will have the option to accept or reject non-essential cookies according to the site’s notices.

We retain your data only as long as necessary for the purposes for which it was collected, or as required by legal obligations. We implement technical and organizational security measures to protect your data against unauthorized access, loss, or improper disclosure.

You have recognized rights to access the data we hold about you, to correct or update inaccurate information, to request its deletion when it is no longer necessary, or to restrict its processing, as well as to withdraw consent for marketing communications. If you wish to exercise these rights, clarify the use of your data, or request the full privacy policy or modifications to it, you may contact us through the customer support email of Vralex Services.